FAQ

This page contains answers to common questions received by our staff and volunteers.
  1. Is it possible to speak to someone from Victim Services even if I have not had contact with the police?
    Absolutely. Not every event requires police attendance. Sometimes individuals and groups are looking for information and support and have heard about Victim Services through a friend or colleague. If we cannot provide the information you need, we will direct you to the best possible source of help.
  2. Can Victim Services help me prepare a Victim Impact Statement?
    In our area, assistance with Victim Impact Statements is usually provided by the Victim Witness/Assistance program at the local court office.
  3. How often do you do training and how do I apply?
    Training usually happens twice per year in one or more of our service areas. To find out about an upcoming training session, please contact us at either 705-725-7025, ext. 2120, or 705-527-8778.
  4. How do I know if I would be a good volunteer for your program?
    It is important that every volunteer be able to listen fully to the victim. As such, it is necessary to be at a point in one’s life where things are stable and going well. That will help you to be a non-judgmental and caring helper, able to work in partnership with another volunteer, and to commit yourself to the program and victims. You will never go on a call by yourself. Two crisis responders work together to help the victim identify priorities and choices.
  5. Do I need First Aid or CPR training?
    No. This training is not required because volunteers do not administer First Aid on a VCARS call. If a victim needs medical support, volunteers are obligated to seek emergency help by calling 911.
  6. Do you offer counselling or therapy? I felt really attached to the volunteers who assisted me and I would like to be able to speak with them on an ongoing basis.
    Volunteers with our program are trained to utilize some of the helping steps of the crisis intervention model. This a short term helping approach that requires referral to other services for counselling and longer term help, but we are glad that you felt comfortable with the volunteers.